Who Am I?
An IT Specialist with over five years experience in network and web maintenance, specializing in WordPress, Microsoft and digital literacy training. Awarded Citizen of the Year (Youth Category) by the Shire of Manjimup in 2023 for leading the ‘AskRegan’ initiative, which helps the elderly and disadvantaged with digital literacy.
Skills
This list is always growing and subject to change!
Network Maintenance & Troubleshooting
Over the years I've built, tweaked, decommissioned and rebuilt several networks with a focus on efficiency, scaleability and ease of use. I believe that when we build something, we should do our best to make sure that when something breaks, it is easy to fix again!
Troubleshooting is an important skill. I know when I don't know something, and I know how to look for answers.
Website Management
I maintain this one! Pretty well, I might add.
That aside, I have a history of maintaining dynamic websites of various scales across multiple platforms like Wordpress, VentraIP, Google Workspaces and more.
Customer Service & Digital Literacy Training
Beginning in 2020 with my ‘AskRegan’ initiative, I’ve dedicated large portions of my career to dismantling the barriers surrounding online connectivity.
From full-scale cybersecurity workshops, to interactive one-on-one sessions, I believe that IT is a ‘people first’ profession & I strive to uphold that as I continue my work to get more people connected to the digital world.
Project Leadership
In my previous work, I’ve displayed the ability to work autonomously and have led various tech-based projects. I’ve taken the lead in all aspects from design and wire-framing, to end-stage implementation.
Office365 & Microsoft Endpoints
Although I enjoy all aspects of IT, I’m most at home within Microsoft & Windows systems. I’ve effectively managed a full fleet of windows machines with the Office365 suite as well as tools such as Active Directory and Azure Cloud environments.
About Me, Awards & Education
I am a dedicated professional who embraces life with creativity, determination, and purpose. Born with cerebral palsy, I’ve learned to overcome obstacles by turning challenges into opportunities for growth.
In 2011, I was honored with the Lions Club Child of Courage Special Needs award. I continue to strive for excellence, foster accessible solutions, and champion positive change in everything I do.
More recently, I was awarded the Shire of Manjimup’s Youth Citizen of the Year Award for my work with my ‘AskRegan’ program.
Youth Community Citizen of the Year for the Shire of Manjimup, Regan Marsh. Credit: Melissa Pedelty/Manjimup-Bridgetown Times
What’s next:
I aim to complete my CCNA to level up my Networking knowledge as well as grab some industry certifications in Azure & Powershell.